Terms & Conditions
Welcome to CitrusWaveDigital (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website and services and form a legally binding agreement between you and CitrusWaveDigital, a digital marketing company registered and operating in Spain.
By accessing or using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.
1. Services
CitrusWaveDigital provides a range of digital marketing services including but not limited to:
Search Engine Optimisation (SEO)
Google Ads and Paid Media Management
Website Design and Development
Social Media Management and Advertising
Content Creation and Graphic Design
Email Marketing
Branding and Strategy
Specific deliverables, timelines and fees will be outlined in your individual client proposal or contract.
2. Client Responsibilities
By engaging our services, you agree to:
Provide accurate, complete, and timely information as required for service delivery.
Ensure you have full rights and permissions to share any data, logos, images, or content supplied to us.
Review and approve deliverables in a timely manner.
Delays caused by the client (e.g., missing content, delayed feedback) may affect project timelines and incur additional costs.
3. Payment Terms
All pricing will be outlined in your service agreement or quotation.
Invoices are payable within 7–14 days of the issue date unless otherwise agreed in writing.
Late payments may result in a suspension of services or additional interest charges in accordance with Spanish commercial laws.
4. Intellectual Property
All content, designs, and materials produced by CitrusWaveDigital remain our intellectual property until full payment has been received.
Upon full payment, the client receives a non-exclusive, non-transferable licence to use the final deliverables for their intended purpose.
We reserve the right to showcase completed work in our portfolio or marketing materials unless otherwise agreed.
5. Confidentiality
Both parties agree to maintain strict confidentiality regarding sensitive information shared during the project. Confidential information will not be shared with third parties without written consent.
6. Limitation of Liability
While we strive to deliver high-quality services, CitrusWaveDigital is not liable for:
Losses incurred due to third-party platforms (e.g., Google, Meta/Facebook, hosting providers).
Indirect, incidental, or consequential damages.
Loss of revenue, business opportunities, or data.
Our liability is limited to the total amount paid by the client for the specific service in question.
7. Termination
Either party may terminate the agreement with written notice:
If either party breaches a material term of this agreement and fails to rectify it within 20 days of notice.
For convenience, with at least 60 days' notice. In such cases, services rendered up to the termination date will be invoiced and must be paid in full.
8. Governing Law and Jurisdiction
These Terms are governed by the laws of Spain. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Spain.
9. Amendments
We reserve the right to amend these Terms at any time. Any updates will be posted on our website and effective upon publication. Continued use of our services after any changes constitutes acceptance of the updated Terms.
10. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
info@citruswavedigital.com